Channel Brief: Evergreen Acquires Sterling Technology Solutions

ServiceNow’s annual Knowledge event is happening this week, and the company announced yesterday new AI updates that operationalize AI across core business functions like IT, security, HR, and more.First, ServiceNow’s Workflow Data Network supplements AI agents, workflows, and analytics with real-time intelligence from any data source. As part of this news, ServiceNow also announced the strategic acquisition of data.world, which strengthens ServiceNow’s ability to manage and govern data assets, enhances AI Agents and workflows by providing contextual understanding of enterprise data, and enables transformation of data into strategic assets with complete governance and control, the company said.   A new Core Business Suite, new operational technology (OT), digital end-user experience (DEX), and new agentic AI-powered security and risk solutions were also announced.AI Agents for Security monitors for risk signals and autonomously triggers remediation actions across the full security lifecycle, while new Digital Operational Resilience Management (DORM) extends risk management beyond security and automates operational resilience, compliance monitoring, and threat response across the enterprise, ServiceNow announced. As always, drop me a line at [email protected] if you have news to share or want to say hi!Here’s what you need to know today.

Today’s Tech, Channel and MSP News

1. Evergreen acquires Sterling Technology Solutions: MSP platform company Evergreen has acquired Sterling Technology Solutions, an MSP based in Charlotte, North Carolina. Sterling, founded in 2003, provides managed IT services to small and medium-sized businesses, and as part of the acquisition, founder Tom Blanchard is stepping down. Blanchard will be succeeded as CEO by Solei Dyment, who previously served as director of business development at MSPCFO and led peer groups for Evolve, supporting MSP growth and strategy.2. Coro launches new security awareness training: Coro has launched a new Security Awareness Training (SAT) module built for SMBs and channel partners, the company said. With dual-layer reporting for both executive-level compliance reports and a customer-facing version, behavior-triggered learning, and AI-enhanced phishing simulations, the solution helps MSPs reinforce security, maintain compliance, and demonstrate value.3. Quorum Cyber wins Microsoft MSSP of the Year award: Quorum Cyber this week was named Security MSSP of the Year in the Microsoft Security Excellence Awards 2025 presented by the Microsoft Intelligent Security Association (MISA). The Microsoft Intelligent Security Association (MISA) is an ecosystem of independent software vendors (ISVs) and managed security service providers (MSSPs) that have integrated their security products and services with Microsoft Security technology. Award winners demonstrated excellence across the security landscape during the past 12 months. 4. Pia integrates with CloudRadial: AI helpdesk automation provider Pia announced this week a new integration with CloudRadial, a client services automation platform for MSPs. This integration allows MSPs to fully automate ticket resolution and leverage real-time data by combining Pia’s pre-built automations with CloudRadial’s client-facing forms. The integration will enable MSPs to resolve tickets faster, more consistently, and with greater efficiency – all without technician interaction, the companies said.    5. Miro launches solution provider program: Miro has unveiled its Solution Partner Program, establishing an ecosystem of digital transformation and collaboration experts to provide strategic advisory expertise, implementation services, and custom development capabilities. The Solution Partner Program connects customers with specialized expertise that unlocks Miro’s full potential as an Innovation Workspace, the company said.

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