The award-winning resort will deploy a unified Agilysys technology platform to replace disconnected systems, enabling seamless guest recognition and operational efficiency across its hotel, spa, golf, and dining amenities.
LONDON & ALPHARETTA, Ga., February 19, 2026–(BUSINESS WIRE)–Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality technology solutions, today announced that Rudding Park – an award-winning hotel, spa, and golf resort in Harrogate – has appointed Agilysys hospitality software solutions to support a large-scale technology transformation across its growing, multi-amenity luxury hotel business.
From Single Hotel to Complex Luxury Destination
Over nearly two decades, Rudding Park has evolved from a hotel into a sophisticated resort destination. Today, the property features 90 bedrooms and suites, a world-class spa, three restaurants, a kitchen garden, two golf courses, and extensive event spaces. To support this growth, the resort recognised the need to move away from a disconnected, interface-heavy technology stack in favour of a unified platform capable of scaling aligned with its future development plans.
Following an extensive, multi-year evaluation of the market, Rudding Park chose Agilysys to provide a single technology platform that connects every facet of the business – from accommodation and dining to spa, golf, and residential management.
“At Rudding Park, guest experience and revenue are inextricably linked. As we have grown into a resort destination it has become increasingly important to recognise guests throughout all touchpoints ensuring a seamless, effortless journey, from booking to departure. Deploying the Agilysys software solution ecosystem will allow us to connect the entire resort experience into one platform, reducing manual work for our teams so they can focus on delivering a more consistent and personal service to all our guests.”
Valerie Cook, Revenue and Strategy Director
A Unified View of the Guest
The primary objective of this transformation is to eliminate fragmented workflows and replace them with an intelligent guest profile that follows a guest throughout their entire journey. Whether checking into a suite, booking a spa treatment, or visiting the golf academy, the Agilysys ecosystem ensures:
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Seamless Booking: Using Agilysys Book, Guest App, Group Landing Pages, and Digital Marketing, guests can view real-time availability and book multiple resort experiences in a single, intuitive flow.
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Personalised Service: A unified data profile enables the team to provide greater recognition and service consistency across all touchpoints, reducing the need for manual data entry.
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Operational Efficiency: Tools such as Express Mobile and Agilysys Authorize & Pay provide staff with automated workflows and real-time inventory visibility, allowing them to focus on guest interaction rather than administrative tasks.
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