By Tivit
Machine translation
The multinational technology company, leader in technology solutions and managed services in Latin America, has revealed its main initiatives for 2025. The company will expand its presence in key countries such as Argentina and Mexico, while strengthening its technological proposal in digital services, dedicated 5G networks, cybersecurity centers, and omnichannel customer service platforms.
Regarding its 2024 results, TIVIT closed the year with solid revenue growth of 14%, highlighted by a remarkable 34% increase in Annual Contract Value (ACV) compared to the previous year. The high growth comes from 40 new client companies, which represented 24% of the year’s sales. These results reflect the positive impact of the strategies implemented in Latin America, consolidating the company’s position as a leader in the sector and establishing a solid foundation to achieve its ambitious growth projections in 2025.
Looking ahead to next year, TIVIT plans significant investments to expand its team and capabilities in Argentina and Mexico. “We are doubling our structures in these markets, with growth expectations of over 50% in Argentina,” said Leonardo Covalschi, Executive Director & Head of TIVIT LATAM. In addition, in Colombia, a new cybersecurity center will be established with an investment of more than USD 2 million, reaffirming its commitment to digital security.
According to the World Bank’s Cybersecurity Economics Report for Emerging Markets, cybersecurity incidents in Latin America have grown by 25% in 2024 compared to the previous year and the average cost per data breach in the region is $2.76 million in 2024.
One of the main technological bets will be the development of dedicated 5G networks, allowing companies to optimize their internal communications with greater security and availability. These networks can also be integrated with hybrid technologies such as Starlink satellite systems, increasing efficiency and security.
On the other hand, TIVIT is implementing a new omnichannel platform for customer service, which will allow users to interact through WhatsApp, Instagram, Telegram and other channels 24 hours a day. This solution, which will also be available to its customers, marks a step towards more modern and efficient customer service.
In the cloud space, the company will continue to expand its FinOps and multi-cloud management services, helping organizations optimize their costs and maximize performance on platforms such as AWS, Microsoft Azure, and Google Cloud. “We have detected that many companies face challenges in managing their consumption in the public cloud. With our FinOps solutions, we ensure operational efficiency and cost reduction,” explained Covalschi. Likewise, the cybersecurity area will be strengthened with artificial intelligence, consolidating its role as a strategic partner in the prevention and mitigation of threats.
Another new feature for 2025 will be the expansion of SAP RISE services, which will include everything from migration and infrastructure management to basic applications and services, completing SAP’s offering with a comprehensive vision for customers. This approach will allow the company to position itself as a leader in business management solutions.
With a timely and accurate execution, TIVIT reaffirms its commitment to deliver the best balance between price and performance for the high-end technology market in Latin America. “Our focus has always been to offer the best equation of price and performance, with a strong commitment to the impeccable execution of each project we undertake,” concluded Covalschi.
TIVIT is a multinational technology company present in the market for more than 30 years, with operations in ten Latin American countries. Through its business lines: Digital Business, Cloud Solutions, Technology Platforms and CyberSecurity, it offers customized responses and solutions that impact the business and the routine of companies and people. With the use of emerging technologies, technological alliances and innovative services, it supports its clients in the journey of digital transformation, in various sectors such as financial services, utilities, retail, Oil & Gas, among others.
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