TCS Solution
The integration pathway to Oracle Fusion Cloud Student enables institutions to preserve their current investments while adopting selective cloud-based capabilities.
This leverages continuous innovation within PeopleSoft, including modern PeopleSoft Fluid UI interfaces, advanced search capabilities, robust process automation, AI, and ML functionalities leveraging TCS WisdomNextTM, a generative AI orchestration platform.
PeopleSoft Fluid UI is a responsive, mobile-optimized interface that reduces the need for separate mobile apps, enabling consistent functionality and reducing development and maintenance costs.
The updated PeopleSoft Campus Solutions 9.2 continues to serve as a proven backbone for higher education, efficiently managing the complexities of end-to-end student lifecycle management.
Integrating AI with PeopleSoft empowers higher education institutions to move beyond potential into performance. It accelerates digital transformation, enhances student success through personalized engagement, and drives operational efficiency by automating informed, data-driven decisions. This is where TCS AI WisdomNextTM for Higher Education is leveraged.
TCS AI WisdomNext™ for Higher Education is a platform that aggregates multiple GenAI services into a single interface and enables organizations to rapidly adopt next-gen technologies at scale, lower costs and address regulatory frameworks. It provides higher education institutions with tools to utilize AI and GenAI for improved student engagement, personalized learning, and operational efficiency. Some potential applications are:
- Student lifecycle management: Digitize the student journey from admissions to alumni engagement, improving efficiency and user experience
- Personalized learning and adaptive pathways: Analyze student data to provide tailored recommendations and real-time feedback.
- Enhanced teaching efficiency: Automate manual tasks for educators, enabling more time for personalized instruction and student interaction. It also supports AI-powered one-on-one tutoring
- Data-driven decision-making: Help in curriculum development, resource allocation, and identifying learning gaps
It provides Intelligent tutoring systems, AI-Driven virtual and augmented reality to create immersive learning experiences, facilitate AI-based assessments to elevate student abilities, streamline administrative processes, and has built-in AI framework to foster AI literacy in education.
The recommended solution is a phased modernization strategy beginning with user experience improvements, progressing to automation, and integrating advanced AI and analytics. It builds upon existing PeopleSoft investments, offering a cost-effective alternative to a full system replacement. This approach leverages continuous innovation within PeopleSoft, with the support of expert partners like TCS. The strategy unfolds in three main phases:
- Phase 1: User experience improvements with PeopleSoft Fluid UI, which provides a responsive, mobile-optimized design, enhancing user experience and delivering immediate and tangible benefits to students and staff.
- Phase 2: Process automation opportunities that help reduce administrative burdens while improving operational efficiency and enhancing service quality.
- Later Phases: Advanced analytics and AI integration are best positioned to benefit as these capabilities require strong data quality, standardized processes, and analytical expertise to ensure effective decision-making.
TCS AI WisdomNextTM leverages the power of GenAI and other advanced technologies to transform operations and enhance the learning experience. Its predictive analytics capabilities leverage ML for proactive Insights, and support with student retention strategies, targeted academic support interventions, and optimized resource allocation decisions. Intelligent workflows learn from user behavior patterns, suggest process improvements, automatically route transactions to appropriate reviewers, and flag potential issues before they escalate. The result is increased operational efficiency combined with enhanced service quality.
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